By Kendra Hennis
During this difficult time, Senior Service providers are thinking outside the box in order to ensure that seniors are still receiving the assistance they need. Family Service, a new provider of Senior Services in Douglas County, is no exception. With face-to-face contacts suspended temporarily by the Illinois Department on Aging, assistance from a caseworker is still available over the phone. Family Service of Champaign County recently became the Senior Information Services provider for Douglas County. The Tuscola office is located in the same office as the previous provider at 107 West South Central in Tuscola. They have been slowly building the program and making connections in the County. There is a new telephone number for the office, 217-352-5100: The Family Service Senior Resource Center main line, and the process may differ from previous providers. They noted, “We apologize for any confusion this transition has caused for older adults in Douglas County. We appreciate everyone’s patience as they get to know us, and we feel honored that our clients trust us to work alongside them to meet their needs. We are excited to get to know you all!” Becki, the full time Caseworker in Tuscola, says, “I’m looking forward to meeting the Douglas County seniors and helping them find resources.” One of Becki’s goals is to help develop more social activities for Douglas County seniors and coordinate a monthly calendar of activities. You may be familiar with getting assistance applying for discounted license plate stickers, but Becki is available to help with a wide variety of needs. Becki says, “Just give me a call.”
Qualifications include being 60+ and living independently (i.e. home, apartment, family member’s home) in Douglas County.
Julie Schubach, the Director of the Senior Resource Center at Family Service says, “Stay tuned for upcoming events at our office once it is safe to resume group activities. We look forward to working with you and getting to know you!” For general assistance or COVID-19 relief, give the Senior Resource Center at Family Service a call at (217) 352-5100.
In reference to COVID-19:
We are following guidance from the Illinois Department on Aging and East Central Illinois Area Agency on Aging regarding how to safely support older adults during this pandemic. All face-to-face visits have been halted until further notice. Caseworkers are providing assistance over the phone and utilizing the mail or secure drop-offs of paperwork and other essential materials. Caseworkers are keeping up-to-date with COVID-19 relief funds and community resources. Caseworkers are checking in weekly on clients. Feeling lonely or isolated? Caseworkers can connect you to a volunteer that can call you more frequently to chat. Out of groceries or supplies? Need a mask? We can help you brainstorm a solution.
About Family Service:
Family Service of Champaign County is a private, non-governmental, not-for-profit organization. Founded in 1911, we are the oldest private social service agency in Champaign County and have provided continuous service to families and individuals for more than 100 years. Our mission is supporting people across the generations by providing quality human services.